SEO Account Manager (E-commerce) Cardiff

Cardiff-based Lumen SEO is praised for its transparent, pay-as-you-go model and regular client updates, including weekly progress reports and actionable audits. Clients also value the coaching/workshops and the ability to tailor services to small businesses, with free audits providing clear recommendations. There is CSR/ sustainability alignment in their culture, evidenced by events like the Big Green Brunch with eco/nonprofit clients. Public sentiment is limited but generally positive, with Google reviews listing about 29 reviews and a high rating (5.0), while some note the agency’s relatively small Cardiff footprint and limited geographic reach. (lumenseo.co.uk)

What does the role involve?

As an SEO Account Manager, you’ll own e-commerce client strategies from discovery through delivery, translating data into actionable roadmaps and reporting. You’ll collaborate with content, technical SEO, and analytics teammates to drive traffic, revenue, and client satisfaction.

What kind of projects will you work on?

You’ll run audits, implement on-page optimizations, optimize product and category pages, and shape technical SEO across client stores. Expect weekly performance reviews, content plans, and measurement dashboards that show impact and ROI.

What qualifications and traits matter here?

We value practical SEO experience, a collaborative mindset, and a bias toward evidence-based decisions. You’ll need great communication with clients and teammates, plus a readiness to challenge the status quo and own your outcomes.

How is success measured?

Success is defined by traffic and quality lead growth for clients, improved engagement, and transparent reporting. Client happiness and retention, along with steady collaboration with the team, are core metrics.

What makes Lumen SEO different?

Lumen SEO operates with 100% transparency and a mission to build the best place to work. You’ll feel supported by a team that shares ownership, welcomes feedback, and makes decisions based on evidence rather than tradition.

What can I expect in Cardiff and the team culture?

You’ll join a Cardiff-based, friendly studio that values growth, curiosity, and collaboration. Expect supportive teammates, ongoing learning, and opportunities to broaden your SEO expertise while helping clients thrive.