Experienced Professional | SEO Associate Manager Milan

JAKALA Milano sits in a growth-focused MarTech group with strong CSR and governance credentials (EcoVadis Gold medal, UNI gender-equality certification, and Benefit Corporation status), backed by Ardian since 2021 and expanding through deals like the 2025 Quantyca acquisition, all of which signal financial health and long-term investment in the business. (jakala.com)

Common criticisms from job seekers and employees center on lower pay relative to market norms and perceived limited meritocracy, along with occasional reorganizations and work-life balance tensions. (glassdoor.com)

Quantitative ratings on Glassdoor Milan run about 3.5–3.6/5 with roughly 72–76% of staff willing to recommend the company and CEO approval generally high (varies by page), while Indeed’s July 2025 reviews show mid-3.0 category ratings. (glassdoor.com)

Overall, these reviews are moderately representative of Jakala’s Milan operations (sample sizes around 40–50 Milan reviews; similar Italy-wide totals) and align with public signals of growth and sustainability leadership, though they may not fully reflect every office or the latest compensation realities. (glassdoor.co.in)

What is the role and what would I be doing?

The Experienced Professional | SEO Associate Manager role in Milan is about leading high-impact SEO programs for national and international clients. You will:

• Build and maintain strong client relationships by understanding their business, challenges, and opportunities.
• Plan and implement innovative SEO campaigns aligned with KPIs and contractual requirements.
• Conduct in-depth analyses of industries, competitors, keywords, and trends to inform strategy and optimization proposals.
• Coordinate and coach a small team of 2–3 SEO Consultants, supporting their growth and ensuring high-quality delivery.
• Monitor site health, diagnose and fix technical SEO issues, and manage pre- and post-launch phases for new websites.
• Develop link-building strategies, local SEO (including Google My Business), and SEO approaches for video and YouTube.
• Introduce new methodologies, tech partners, and best practices to elevate SEO services.
• Plan and lead client meetings, quarterly business reviews (QBRs), and annual reviews, while meeting deadlines in a fast-paced environment.

What qualifications and experience are required?

• 7+ years of SEO experience with technical expertise on e-commerce and multi-country websites.
• Excellent command of SEO tools (e.g., Google Search Console, SEMrush, Ahrefs, Screaming Frog) and analytics platforms (e.g., Google Analytics and similar).
• Strong strategic, technical, and consulting skills with a track record of delivering measurable SEO results.
• Ability to lead, train, and upskill a small team of SEO professionals.
• Experience coordinating cross-functional workstreams and communicating effectively with clients and internal teams.
• Experience with local SEO (including GMB) and SEO for video/YouTube is a plus.

How is the team structured and what would I manage?

• You will coordinate and mentor a team of 2–3 SEO Consultants, guiding day-to-day execution and professional growth.
• You’ll act as a primary point of contact for clients, planning campaigns, presenting results, and driving ongoing optimization.
• You’ll collaborate with colleagues across strategy, data, technology, and creative functions to deliver integrated SEO solutions.
• You’ll lead key client meetings, QBRs, and annual reviews, ensuring alignment with client goals and deadlines.

What is the application process and timeline?

• Prepare and submit your resume (and a portfolio or case studies if available) demonstrating relevant SEO campaigns, especially for ecommerce and multi-country projects.
• Initial screening by HR to confirm basic qualifications and fit.
• Technical and/or case-based interviews focused on SEO strategy, problem-solving, and client management.
• Potential client-facing simulation or presentation to showcase how you lead campaigns and address client needs.
• References and final discussions (including compensation and role expectations) before an offer.
• If you’re shortlisted, you’ll receive guidance on the next steps and timeline from the recruiting team.

What makes JAKALA a unique place to work for this role?

• Company profile: JAKALA is a data, AI, and experiences company with a global footprint—over 3,000 employees across 30 cities in 21 countries—delivering transformative solutions with data and AI at the heart.
• Purpose and values: Since 2021, JAKALA operates as a Benefit Corporation, underscoring a long-term commitment to ethics, climate, and quality, and a focus on creating value for all stakeholders.
• Diversity and inclusion: JAKALA values diversity as a core strength and maintains an inclusive workplace where individuals are valued for their uniqueness. All opportunities are open to candidates belonging to categorie protette L.68/99.
• Growth and innovation: The role emphasizes professional growth through coaching, exposure to cross-functional teams, and the chance to introduce innovative methodologies and new tech partners to enhance SEO services.
• Location and collaboration: This is a Milan-based role with opportunities to work on national and international projects, collaborating with a diverse team across multiple disciplines.